Welcome to Spinorhino Casino. These Terms and Conditions govern your use of our gaming platform operated by Blackhall Technology Group Limitada under Costa Rica licensing. By creating an account and using our services, you agree to comply with all terms outlined below. Please read these terms carefully before registering, as they constitute a legally binding agreement between you and Spinorhino Casino.
These Terms and Conditions apply to all users of Spinorhino Casino and supersede any previous agreements. We reserve the right to modify these terms at any time, with changes taking effect immediately upon posting on our website. Continued use of our services after modifications constitutes acceptance of the updated terms. You are responsible for regularly reviewing these terms to stay informed of any changes.
Our casino operates under Costa Rica gaming regulations through Blackhall Technology Group Limitada. All gaming activities are subject to applicable laws and regulations in your jurisdiction. By using our services, you confirm that online gambling is legal in your country of residence and that you are not accessing our site from a restricted territory.
You must be at least 18 years old or the legal gambling age in your jurisdiction, whichever is higher, to create an account at Spinorhino Casino. Registration requires accurate personal information including your full name, date of birth, address, and contact details. You may only maintain one account per person, household, or IP address.
We require identity verification through our KYC process before processing withdrawals. You must provide valid government-issued identification, proof of address, and payment method verification when requested. False information or multiple accounts will result in account closure and forfeiture of funds.
Players from restricted countries including the United States, United Kingdom, Belgium, Denmark, Lithuania, Portugal, China, Iran, Korea, Myanmar, Saudi Arabia, Singapore, Thailand, Ukraine, and Russia are prohibited from registering or playing at our casino.
We accept various payment methods including Visa, Mastercard, e-wallets, Interac e-Transfer, and over 15 cryptocurrencies. Minimum deposit amounts vary by payment method, with C$20 required for most fiat options and C$30 for cryptocurrency deposits. All deposits are processed instantly except bank transfers, which may take 1-3 business days.
You must use payment methods registered in your own name. Third-party payments are strictly prohibited and may result in account suspension and funds confiscation. We reserve the right to request additional verification for any deposit or withdrawal transaction.
All deposits must be wagered at least 3 times before withdrawal eligibility. This anti-money laundering requirement applies to all deposited funds regardless of bonus participation. Failure to meet this requirement may result in withdrawal delays or account restrictions.
Withdrawal requests are processed after completing our KYC verification procedures. Minimum withdrawal amount is C$40, with daily limits of C$5,000, weekly limits of C$20,000, and annual limits of C$50,000. Processing times vary by payment method, from 0-4 hours for cryptocurrencies to 1-5 business days for bank transfers.
We reserve the right to process large withdrawals in monthly installments and may require additional verification for significant payouts. All withdrawal fees are waived, though network fees may apply to cryptocurrency transactions. Withdrawals are processed to the same payment method used for deposits when possible.
Any bonus wagering requirements must be completed before withdrawal requests are approved. Attempting to withdraw funds with active bonus conditions will result in forfeiture of bonus funds and associated winnings.
Our welcome bonus package offers up to C$6,000 plus 300 free spins across five deposits, with wagering requirements of 40x on bonus funds and free spin winnings. All bonuses have specific terms including minimum deposit amounts, expiry periods, and game restrictions that must be followed.
Bonus abuse, including but not limited to creating multiple accounts, colluding with other players, or using irregular betting patterns, will result in bonus forfeiture and potential account closure. We reserve the right to void bonuses and winnings if terms are violated.
Only one bonus can be active at a time unless specifically stated otherwise. Free spins expire within 7 days of activation, and bonus funds expire within 15 days unless wagering requirements are completed. Maximum bet limits apply during bonus play, typically C$1 for welcome bonuses and C$5 for subsequent promotions.
All games use certified Random Number Generators to ensure fair outcomes. We prohibit any form of cheating, collusion, or advantage play. This includes but is not limited to using automated software, exploiting software errors, or coordinating play with other users.
In case of software malfunctions, disconnections, or technical errors, we reserve the right to void affected game rounds and restore accounts to their previous state. We are not liable for losses resulting from technical issues beyond our control.
Progressive jackpot wins are subject to verification and may require additional documentation. We reserve the right to investigate any suspicious activity or unusual winning patterns before processing large payouts.
We are committed to promoting responsible gambling and provide tools to help you maintain control over your gaming activities. You can set deposit limits, loss limits, wager limits, and session time limits through your account settings. Self-exclusion options are available for temporary or permanent account suspension.
If you believe you have a gambling problem, we encourage you to seek help from professional organizations. Our customer support team can provide information about gambling addiction resources and assist with implementing responsible gaming measures.
We reserve the right to close accounts or restrict access if we believe a player is experiencing gambling-related harm. This decision is made at our sole discretion and in the player’s best interest.
We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws. Your information is used solely for account management, payment processing, fraud prevention, and regulatory compliance purposes.
We implement industry-standard security measures including SSL encryption to protect your personal and financial data. Your information will never be sold to third parties, though we may share data with payment processors and regulatory authorities as required.
You have the right to request access to your personal data, request corrections, or request deletion in accordance with applicable privacy laws. Contact our customer support team for assistance with data protection requests.
The following activities are strictly prohibited and may result in account closure and funds confiscation: creating multiple accounts, using false identity information, money laundering, bonus abuse, collusion with other players, using automated software or bots, exploiting software errors, and any form of fraudulent activity.
We actively monitor for suspicious activity and reserve the right to investigate any transactions or gameplay patterns that appear irregular. Cooperation with investigations is mandatory, and failure to provide requested information may result in account suspension.
Any attempt to circumvent our security measures, access restricted games or features, or manipulate our systems will result in immediate account termination and potential legal action.
All content on our website, including games, software, graphics, text, and trademarks, is owned by Spinorhino Casino or our licensed partners. You may not reproduce, distribute, or create derivative works from our content without explicit written permission.
Game software is licensed for personal use only and may not be reverse engineered, copied, or distributed. Any unauthorized use of our intellectual property may result in legal action and account termination.
Player usernames and account information remain our property, and we reserve the right to reclaim inactive accounts or usernames that violate our policies.
Spinorhino Casino operates on an “as is” basis and we make no warranties regarding uninterrupted service or error-free operation. We are not liable for any indirect, consequential, or punitive damages arising from your use of our services.
Our liability is limited to the amount of funds in your account at the time of any incident. We are not responsible for losses resulting from internet connectivity issues, device malfunctions, or circumstances beyond our reasonable control.
Force majeure events including natural disasters, government actions, or technical infrastructure failures may temporarily interrupt our services. We are not liable for any losses during such events and reserve the right to suspend operations when necessary.
Any disputes arising from your use of our services should first be addressed through our customer support team at [email protected]. We are committed to resolving issues fairly and promptly through direct communication.
If a dispute cannot be resolved through customer support, it may be escalated to our management team for review. All disputes are subject to Costa Rica jurisdiction and applicable gaming regulations.
By using our services, you agree to binding arbitration for any unresolved disputes and waive your right to participate in class action lawsuits against Spinorhino Casino or our parent companies.
You may close your account at any time by contacting customer support. Account closure requests require identity verification and completion of any pending wagering requirements. Remaining funds will be returned to your verified payment method after deducting any applicable fees.
We reserve the right to close accounts for violation of these terms, suspicious activity, or extended periods of inactivity. Account closures due to terms violations may result in forfeiture of funds and bonuses.
Dormant accounts with no activity for 12 consecutive months may be subject to maintenance fees. We will attempt to contact you before applying any fees, but you are responsible for maintaining current contact information.
For questions about these Terms and Conditions or any aspect of our services, please contact our customer support team through live chat available 24/7 on our website or email us at [email protected]. Our support team speaks English and Greek and typically responds to emails within 8-10 hours.
These Terms and Conditions are effective immediately and supersede all previous agreements. By continuing to use Spinorhino Casino, you acknowledge that you have read, understood, and agree to be bound by these terms.
